Refund and Return Policy

 

Refund & Return Policy

Last Updated: July 14, 2026

At Rare Manike, we are committed to providing high-quality clothing and ensuring customer satisfaction. If you are not completely satisfied with your purchase, please review our Refund & Return Policy below.

Returns

We accept returns for eligible items within 7 days of the delivery date.

To be eligible for a return, the item must:

  • Be unused, unworn, and unwashed.
  • Have all original tags attached.
  • Be returned in its original packaging.
  • Be free from stains, perfumes, damage, or alterations.
  • Include the original invoice or proof of purchase.

Items that do not meet these conditions may not qualify for a return.

Non-Returnable Items

The following items cannot be returned or exchanged:

  • Products purchased during clearance or final sale.
  • Gift cards or promotional items.
  • Customized or personalized products.
  • Items damaged due to misuse, improper care, or normal wear and tear.

Exchanges

We offer exchanges for:

  • Incorrect size (subject to stock availability).
  • Wrong item received.
  • Defective or damaged products received at the time of delivery.

Exchange requests must be submitted within 7 days of receiving your order.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact our customer support within 48 hours of delivery.

To help us process your request quickly, please provide:

  • Your order number.
  • Clear photos of the product.
  • Photos of the packaging (if applicable).

After verification, we will arrange a replacement or refund, depending on product availability.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be processed to your original payment method.
  • Processing typically takes 5–10 business days, depending on your bank or payment provider.

Shipping charges are generally non-refundable unless the return is due to our error.

Return Shipping

  • If the return is due to a damaged, defective, or incorrect product, Rare Manike will bear the return shipping cost.
  • For returns due to size preference or change of mind, the customer may be responsible for return shipping charges unless otherwise stated.

Order Cancellation

Orders can be cancelled only before they are shipped.

Once an order has been dispatched, cancellation requests cannot be accepted. However, you may request a return after delivery if your order meets the eligibility criteria.

How to Request a Return

To initiate a return or exchange:

  1. Contact our customer support with your order details.
  2. Share the required information and product images (if applicable).
  3. Wait for return approval and shipping instructions.
  4. Pack the item securely and send it to the provided return address.
  5. Once received and inspected, we will process your exchange or refund.

Contact Us

If you have any questions regarding our Refund & Return Policy or need assistance with a return, please contact our customer support through our Contact Us page or using the support details available on our website. We are happy to assist you.