Refund and Return Policy
Return Policy
We offer a 3-day return policy for damaged items only. If you receive a damaged item, please contact us within 3 days from the date of delivery to request a return.
To Be Eligible for a Return
To qualify for a return:
- The item must be damaged upon arrival. Please inspect your order immediately after receiving it.
- You must provide a quick video clearly showing the damage.
- You must have the receipt or proof of purchase.
How to Start a Return for a Damaged Item
To request a return, please contact Rare Manike at:
Email: info@raremanike.com
Please contact us within the eligible return period and provide details of the damage along with the required video and proof of purchase.
Return Address
Please return the item only after receiving approval from our team.
Rare Manike
Once your return request is accepted, we will provide a return shipping label and instructions for sending the damaged item back.
Returns will not be accepted without prior approval.
Important Notes
- ₹100 reverse shipping charges are applicable for returns of damaged items.
- Sale items and gift cards are non-returnable.
- Custom products, including special orders or personalized items, cannot be returned.
- Personal care products, such as beauty products, cannot be returned.
- No return or exchange will be accepted for swimwear, innerwear, or accessories once the order has been delivered.
Damaged Items
If you receive a damaged item, please contact us as soon as possible after receiving your order. To process the return, you must provide a quick video showing the damage.
What Happens Next?
Once the damaged item is confirmed:
- We will send you a replacement, if available.
- If a replacement is not available, we may offer store credit.
- ₹100 reverse shipping charges apply to damaged-item returns.
Refunds
Once we receive and inspect your returned item, we will notify you about the approval status.
If your return is approved, the refund will be issued to your original payment method within 10 business days.
Please note that your bank or credit card company may take additional time to process and reflect the refund in your account.
If it has been more than 15 business days since your return was approved and you have not received your refund, please contact us at:
Contact Us
If you have any questions or concerns regarding returns, damaged items, or refunds, please contact Rare Manike at:
Email: info@raremanike.com